Customer Service

Satisfaction Guarantee
At Heirloom Orchards we have been growing fruit for many years. We understand what it takes to grow and deliver the kind of quality product that will keep our customers coming back again and again. With this in mind, we guarantee our products to be delivered to you on time and in good condition. If you are unhappy with your delivered gift we will exchange it for another or refund your money within 30 days.

We guarantee delivery to the address provided.  We will make every attempt to verify the address and delivery information and reserve the right to make changes should an error be found. We cannot guarantee delivery delays due to incorrect addresses, failed delivery attempts, or weather which delays our national carriers.

Payment
We accept Visa and Mastercard as forms of payment.

Shipping
All orders for the week will be shipped Monday, Tuesday, and Wednesday mornings via your choice of UPS or Federal Express. Click here to see Shipping times for Fedex Ground Shipping.

Privacy
At Heirloom Orchards we respect your privacy.  Please see our privacy policy on the following link.
www.Heirloomorchards.com/privacypolicy.htm

Hours of Operation
We are open Monday through Friday from 8:00 AM to 5:00 PM PST

Contact Us
If you have questions about our products or about an order, please contact us through the “Contact Page” at   www.Heirloomorchards.com/contact.htm.